Relax Care FAQ

Suitable for most skin types and individuals. Natural jade and wood materials are gentle and non-irritating. Avoid use on broken or irritated skin. We recommend a patch test on the inner wrist before first use.

Clean with warm water and mild soap after each use, then wipe dry with a soft cloth. Do not soak for extended periods. Avoid alcohol, hot water, or harsh cleaners to protect the natural texture of jade and wood. For wood combs, apply a thin layer of mineral or olive oil every 1–2 weeks to maintain the wood surface.

We recommend using facial tools on clean, slightly damp skin for a smoother glide. Limit each area to 3–5 minutes of gentle pressure — stop when skin feels slightly warm. Do not over-scrape or apply excessive force. If you are pregnant, have high blood pressure, or severe osteoporosis, please consult your doctor before use.

Our cushion scalp brushes feature flexible cushioned pads and rounded plastic or nylon teeth that gently glide through curls without snagging or pulling. Unlike cheap plastic brushes with sharp seams, our smooth-tipped teeth won't strip moisture or create static — helping to maintain your curl pattern, prevent breakage, and keep hair smooth and healthy with minimal friction.

• For daily scalp care & detangling：Cushion scalp brush — gentle on roots, smooths tangles, and feels like a light scalp massage. Available in paddle, round, and mini travel sizes.

• For curly or textured hair：Wide-tooth comb or cushion brush with smooth plastic teeth — detangles without disrupting curl pattern.

• For facial care：Natural stone gua sha board or face roller — helps soothe facial tension and promote a refreshed appearance.

• For neck & shoulder relief：Wood neck massager or herbal heat wrap — helps release built-up tension.

For personalized recommendations, feel free to contact our customer service team.