1.30-Day Satisfaction Guarantee
We guarantee your full satisfaction. Items can be returned or exchanged within 30 days of delivery.
2.Condition for Return
Returns must be unused and in their original, intact packaging.
3.Non-Returnable Items
For hygiene purposes, opened fragrances without quality issues are non-refundable.
4.How to Initiate a Return
Contact our support team with your order number to apply for a return. Refunds will be processed after we receive and inspect the returned goods.
5.Return Shipping Costs
Defective products: We cover the return shipping cost.
Voluntary returns (change of mind): Buyers are responsible for the return shipping cost.
6.Refund Processing
Once we receive and check your return, refunds will be processed to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or credit card issuer.
