1.Shipping Fees
Shipping fees depend on order weight. Add items to your cart and use the shipping calculator at checkout to check the exact cost for your location.
2.Processing Time
Orders are processed and shipped within 1–3 business days after payment confirmation. You will receive a tracking number via email once your order has been dispatched.
3.Delivery Times
Delivery times vary by destination and shipping method selected at checkout. Please refer to the estimated delivery time provided during checkout.
4.Tracking
A tracking number will be emailed to you once your order ships. You can use this number to monitor your package's progress.
5.Customs & Duties
International orders may be subject to customs duties or import taxes. These fees are the responsibility of the recipient and are not included in the shipping cost.
6.Lost or Delayed Packages
If your package is lost in transit or significantly delayed, please contact us at xiake@bolansoul.com and we will assist you.
