1. Shipping Fees
Shipping fees depend on order weight and destination. Add items to your cart and use the shipping calculator at checkout to view the exact cost for your location.
2. Order Processing Time
Orders are processed and dispatched within 1–3 business days (Monday to Friday, excluding weekends and holidays) after payment confirmation. You will receive a tracking number via email once your order has been shipped.
3. Delivery Times
Estimated delivery times based on destination:
• Standard Shipping: 7–14 business days
(Note: Delivery times may vary slightly depending on customs clearance and regional logistics.)
4. Order Tracking
A tracking number will be emailed to you once your package ships. You can use this tracking number on our website or through the carrier's portal to monitor your shipment.
5. Customs & Import Duties
International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the recipient's responsibility and are not included in the shipping cost.
6. Lost or Delayed Packages
If your package is delayed, lost in transit, or damaged upon delivery, please contact us immediately at [email protected] with your order number. We will assist you promptly.
